VitaraVox Documentation¶
AI-Powered Voice Assistant for Healthcare
Current Version: v4.3.0 (March 9, 2026)
What is VitaraVox?¶
VitaraVox is an AI voice assistant that answers clinic phone calls in English and Mandarin Chinese, handling appointment booking, rescheduling, cancellation, and new patient registration — all without staff intervention.
The system connects directly to OSCAR EMR via SOAP/WS-Security, with adapters planned for Accuro and TELUS PS Suite.
Documentation Sections¶
Platform Overview¶
Product capabilities, system architecture, technology stack, and release history.
- What VitaraVox Does — capabilities and value proposition
- Architecture — components, diagrams, data flow
- Technology Stack — validated infrastructure inventory
- Data Flow & Guardrails — security boundaries
- Roadmap — v0.5 → v4.0.1 history and future
Operations Guide¶
Everything needed to deploy, operate, and troubleshoot the platform.
- Deployment & Infrastructure — PM2, NGINX, OCI setup
- Environment Configuration — variables, secrets, ports
- Monitoring & Troubleshooting — PM2 + SOAP debugging
- Vapi GitOps — squad management, prompt pushes
- Backup & Recovery — database and config backups
Voice Agent¶
The 9-agent dual-track voice squad architecture.
- Squad Architecture — Router + 4 roles x 2 languages
- Agent Behaviors — per-agent prompts and rules
- Tool Inventory — 14 tools with request-start messages
- Conversation UX — natural conversation design
EMR Integration¶
OSCAR SOAP connectivity, adapter pattern, and multi-EMR strategy.
- OSCAR SOAP API Reference — 14 services, 80+ operations
- OSCAR Data Architecture — entity relationships
- Adapter Implementations — SOAP (production) + Bridge (dev)
- Canadian EMR Landscape — market analysis
- Integration Roadmap — OSCAR → Accuro → TELUS
Enterprise Advisory¶
Deep-dive enterprise-readiness analysis for Canadian healthcare deployment.
- Security Analysis — 30 findings across 4 severity levels
- Canadian Healthcare Compliance — PIPEDA, PHIPA, PIPA, HIA, Law 25
- Voice Architecture Analysis — 9-agent squad deep dive
- OSCAR Integration Analysis — SOAP adapter assessment
- Infrastructure & Operations — topology and reliability
- Multilingual Voice Stack — optimal per-language STT/TTS/LLM
Reference¶
API docs, database schema, compliance, and project tracking.
- Quick Reference — codes, commands, cheat sheets
- API Reference — webhook + admin endpoints
- Database Schema — 13 Prisma models
- Admin UI Guide — dashboard features and workflows
- Compliance & Privacy — PIPEDA, PHIPA, SOC2
- Changelog — full release history
- Project Status — progress and known issues
Archive¶
Historical documents, completed plans, and legacy references.
- Code Review (Jan 2026) — review report, backlog, antipatterns
- Booking Engine Upgrade — M0-M6 ALL COMPLETE
- v2.3.0 Voice Agent — legacy 6-agent squad
- Architecture Decision Records — ADRs and historical decisions
Quick Stats¶
| Metric | Value |
|---|---|
| Languages | English, Mandarin Chinese |
| Voice Agents | 9-agent dual-track squad (v3.0) |
| API Endpoints | 14 Vapi tool webhooks + 87+ Admin/Clinic API |
| EMR Integration | OSCAR SOAP (production) + REST Bridge (dev/fallback) |
| Onboarding | 4-step wizard with 10-point pre-launch validation |
| Config Management | Vapi GitOps (config-as-code) |
| Process Manager | PM2 (vitara-admin-api on port 3002) |
Current Version¶
| Version | Date | Status |
|---|---|---|
| v4.3.0 | Mar 9, 2026 | Current (SMS, REST extension, provider config, docs rewrite) |
| v4.0.1 | Feb 16, 2026 | P0/P1/P2 voice agent fixes |
| v4.0.0 | Feb 15, 2026 | Onboarding redesign + admin provisioning |
| v3.0.0 | Feb 10, 2026 | 9-agent dual-track squad deployed |
| v2.3.0 | Feb 9, 2026 | Legacy (6-agent production) |
Main Website: vitaravox.ca | Support: support@vitaravox.com